Captain

Open

The Park Hotels, Posted by: admin, 4 month ago

  • 1-3 years experience
  • 1.8 - 1.92 Lakh/annum
Job Description

  • Always greet and welcome guests promptly in a warm and friendly manner.

  • Always thank and give fond farewell to guests conveying anticipation for their next visit.

  • Assist guest with table reservation.

  • Assist guest while seating.

  • Ensure guest are serviced within specified time.

  • Has a good knowledge of menu and presentation standards.

  • Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.

  • Able to answer any questions regarding menu and assist with menu selections.

  • Able to anticipate any unexpected guest need and reacts promptly and tactfully.

  • Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.

  • Serve food courses and beverages to guests.

  • Set tables according to type of event and service standards.

  • Record transaction / orders in Point of Sales systems at the time of order.

  • Communicate with the kitchen regarding any menu questions, the length of wait and product availability.

  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

  • Check with guests to ensure satisfaction with each food course and beverages.

  • Responsible for clearing, collecting and returning food and beverage items to proper area.

  • Maintain cleanliness of work areas, china, glass, etc. throughout the shift.

  • Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.

  • Present accurate final bill to guest and process payment.

  • Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.

  • Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.

  • Ensures that hotel brand standards and SOP's are consistently implemented.

  • Work with fellow  staffs and manager to ensure that the restaurant achieves its full potential.

  • Completes the daily responsibilities that are set for each individual shift.

  • Complete closing duties, including restocking items, turning off lights, etc.

  • Conducts monthly inventory checks on all operating equipment and supplies. 

  • Take an active role in coaching and developing junior staff.

  • Any other duties related to food and beverage service assigned by the manager.

  • Designation: Captain
  • Employment Type: FULL TIME
  • Functional Area: Food Beverage Service
  • Industry: Hospitality , Hotels / Restaurants
  • Experience: 1-3 Years
  • Salary: 1.8 - 1.92 Lakh/annum
  • Gender Preference: Male
  • Age Preference:0-0 Years
  • Travelling:
  • Shift:
  • Working Days / Week: 6
  • Skills Required: NA
  • Qualification Required: NA
  • Vacancy: NA
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