Front Office

Open

Open House, Posted by: admin, 5 month ago

  • 0-2 years experience
  • 2.5 - 3 Lakh/annum
  • Kolkata
Job Description

Brief :

We are looking for a Front office  to manage our reception area. You will act as the 'face' of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guests services.

As a Front office associate, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.

Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.

Requirements :

 

Hands on experience with office machines (e.g. fax machines and printers)

Thorough knowledge of customer service, office management and basic bookkeeping procedures

Proficiency in English (oral and written)

Solid knowledge of MS Office, particularly Excel and Word

Excellent communication and people skills

Good organizational and multitasking abilities

Problem-solving skills

High School diploma; additional certification is a plus More resources:

Source and recruit Office Managers with Workable's Boolean search cheat sheets.

Assess relevant skills and qualifications with our Office Manager interview questions.

Responsibility :

Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)

Train, supervise and support office staff, including receptionists, security guards and call center agents

Schedule shifts

Ensure timely and accurate customer service

Handle complaints and specific customers requests

Troubleshoot emergencies

Monitor stock and order office supplies

Ensure proper mail distribution

Prepare and monitor office budget

Keep updated records of office expenses and costs

Ensure company's policies and security requirements are met

  • Designation: Front Office
  • Employment Type: FULL TIME
  • Functional Area: Any
  • Industry: NA
  • Experience: 0-2 Years
  • Salary: 2.5 - 3 Lakh/annum
  • Gender Preference: Both
  • Age Preference:0-0 Years
  • Travelling:
  • Shift:
  • Working Days / Week: 6
  • Skills Required: NA
  • Qualification Required: NA
  • Vacancy: NA
  • Main Branch
  • 7th floor, Air Conditioned Market, 1, Shakespeare Sarani Rd, Kankaria Estates, Park Street area,
  • West Bengal
  • Kolkata
  • 700071
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